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CAREMATCH NATIONWIDE

Terms of Use

Please review these Terms of Use carefully. They describe the terms that apply when accessing or using the CareMatch Nationwide website and its available website features and services.

Terms of Use & Website Disclaimer

Last Updated: August 2026

On This Page
  • 1. Acceptance of Terms
    2. Purpose of CareMatch Nationwide
    3. No Guarantee of Placement
    4. Provider Independence
    5. Provider Information & Availability
    6. Housing Pricing
    7. Financial Eligibility
    8. Information Provided by Users
    9. Sensitive Information
    10. Not Medical Advice
    11. Not an Emergency Service
    12. Professional Referrals
    13. Housing Providers
    14. Third-Party Services and Links
    15. Website Availability
    16. Intellectual Property
    17. Privacy
    18. Changes to These Terms
    19. Contact

1. Acceptance of Terms

By accessing or using the CareMatch Nationwide website, you acknowledge these Terms of Use and agree to use the website and its services for lawful purposes. If you do not agree with these terms, you should discontinue use of the website.

2. Purpose of CareMatch Nationwide

CareMatch Nationwide provides information and placement-assistance services intended to help individuals, families, authorized representatives, and appropriate referral sources explore potential residential and supportive-care options. CareMatch Nationwide may assist with identifying potential housing options, organizing placement information, communicating with appropriate parties, and coordinating placement-related next steps.

3. No Guarantee of Placement

Submitting an inquiry, eligibility form, referral, or other information does not guarantee housing, placement, admission, provider acceptance, availability, pricing, or a specific placement timeframe. Potential options depend on factors including individual needs, preferred location, financial resources, housing budget, provider requirements, services available, room type, current openings, and other circumstances.

4. Provider Independence

CareMatch Nationwide does not own, operate, or control the residential providers in its network. Final admission decisions are made exclusively by the individual providers. CareMatch Nationwide does not make final admission decisions and should not be stated or implied to own or operate every provider.

5. Provider Information & Availability

Placement options and provider information listed or shared by CareMatch Nationwide are subject to change without notice. Openings and provider information may change and an opening is not guaranteed until confirmed directly by the provider and authorized parties.

6. Housing Pricing

Rates and pricing provided by CareMatch Nationwide are for informational purposes only and are determined by the residential providers. Examples or starting prices are informational only and $650 housing should not be advertised as guaranteed or universally available.

7. Financial Eligibility

Placement assistance requires the identification of a viable payment source, such as social security, pension, private funds, or an approved third-party payer. Verification of funds is a standard part of the placement process.

8. Information Provided by Users

By providing information through the website, you represent that the information is accurate and that you have the authority to share it. CareMatch Nationwide relies on accurate information to provide coordinating services.

9. Sensitive Information

Do not submit full social security numbers, specific credit card information, or complete bank account numbers via the initial website inquiry form. Sensitive placement documentation should only be shared through the designated and approved submission process discussed with your coordinator.

10. Not Medical Advice

The information on this website is for informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with questions regarding a medical condition.

11. Not an Emergency Service

CareMatch Nationwide is not an emergency response service. If you are experiencing a medical or placement emergency, call 911 or your local emergency number immediately.

12. Professional Referrals

Professionals referring individuals to CareMatch Nationwide must ensure they have all necessary consents to share information for the purposes of coordinating placement services.

13. Housing Providers

Providers in the CareMatch Nationwide network are responsible for maintaining their own licensure, insurance, and appropriate operating standards as required by law.

14. Third-Party Services and Links

The website may contain links to third-party sites or services. CareMatch Nationwide is not responsible for the content, privacy policies, or actions of these third parties.

15. Website Availability

While we strive to maintain website uptime, CareMatch Nationwide is not responsible for interruptions, errors, or technical issues that may affect website availability.

16. Intellectual Property

Content on the CareMatch Nationwide website, including text, logos, and features, is the property of CareMatch Nationwide or its licensors and is protected by intellectual property laws.

17. Privacy

Use of information submitted through the CareMatch Nationwide website is also subject to the website’s Privacy Policy.

18. Changes to These Terms

CareMatch Nationwide may update these Terms of Use at any time. The latest revision date will always be displayed at the top of the page.

Questions About These Terms?

If you have questions about these Terms of Use or the CareMatch Nationwide website, please contact us. CareMatch Nationwide Client and Family Placement Line: (442) 2WE-CARE | (442) 293-2273. National Office: 866-496-9905 Fax: 866-496-9908

(442) 2WE-CARE

CareMatch Nationwide assists individuals and families with exploring potential residential and supportive-care placement options. Housing availability, provider services, rates, acceptance, admission, and placement timing vary and are not guaranteed.

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