Professional Placement Referral Assistance
Helping hospitals, social workers, case managers, guardians, and other professionals coordinate residential placement for individuals with specialized housing and care needs.
SPRG CareMatch™ provides a streamlined referral pathway for professionals seeking group-home, assisted-living, independent-living, memory-care, behavioral-health, disability, veteran, TBI, autism/IDD, and other specialized residential placement options.
Submit a referral and our placement team will review the request and coordinate appropriate next steps based on the individual’s needs, financial resources, preferred location, and current provider availability.
Available 7 Days a Week
7:00 AM–7:00 PM Eastern Time
Placement availability and admission are not guaranteed. Final admission decisions are made by individual providers.
Who Can Refer?
SPRG CareMatch™ works with professionals, organizations, and authorized representatives who are helping individuals locate appropriate residential placement and supportive-care options.
Hospitals & Discharge Planners
Support for hospital teams coordinating safe and appropriate residential placement as part of the discharge process.
Social Workers
Placement assistance for social workers helping individuals and families identify appropriate residential and supportive-care options.
Case Managers
Coordination support for case managers seeking residential options based on an individual’s needs, location, financial resources, and available providers.
Rehabilitation Centers
Placement assistance for rehabilitation teams preparing individuals for transition into appropriate community-based residential settings.
Physicians & Healthcare Professionals
A referral pathway for healthcare professionals assisting individuals who may require residential or supportive-care placement.
Guardians & Authorized Representatives
Placement assistance for legal guardians and authorized representatives responsible for helping individuals make appropriate housing and care arrangements.
Attorneys & Advocacy Professionals
Support for professionals assisting clients who require appropriate residential placement or specialized supportive-housing options.
Community & Human-Service Agencies
Placement coordination for agencies and organizations helping seniors, veterans, individuals with disabilities, and other populations locate appropriate residential options.
Not sure whether your referral is appropriate for SPRG CareMatch™? Submit an initial professional referral and our placement team can review the request.
Questions? Call 248-694-9213
Who We Assist
SPRG CareMatch™ assists professionals seeking potential residential and supportive-care placement options for individuals with a wide range of needs. Each referral is reviewed individually based on the person’s circumstances, preferred location, financial resources, level of support needed, and current provider availability.
Seniors & Older Adults
Placement assistance for older adults who may need assisted living, memory care, supportive housing, or other appropriate residential-care options.
Adults with Disabilities
Residential placement assistance for adults with physical, intellectual, developmental, or other disabilities who may benefit from supportive living environments.
Behavioral Health
Placement searches for individuals with behavioral-health needs who may require an appropriate supportive residential environment.
TBI & Closed-Head Injury
Specialized residential placement assistance for individuals living with traumatic brain injuries, closed-head injuries, and related support needs.
Autism & IDD
Support identifying potential residential options for individuals with autism, intellectual disabilities, and developmental disabilities.
Veterans
Placement assistance for veterans seeking appropriate residential or supportive-housing options based on their individual circumstances.
Memory-Care Needs
Residential placement assistance for individuals who may require structured environments and additional memory-related support.
Complex & High-Acuity Needs
Placement coordination for individuals whose circumstances may require specialized residential providers capable of reviewing more complex support needs.
Every Referral Is Different
Provider requirements, available services, care capabilities, financial requirements, and openings vary. SPRG CareMatch™ reviews each referral individually to identify potential options that may be appropriate for consideration.
Have someone who needs placement?
Call 248-694-9213
Submitting a referral does not guarantee placement, provider acceptance, or admission. Final admission decisions are made by individual providers.
How Professional Referrals Work
SPRG CareMatch™ provides a structured referral process designed to help professionals coordinate residential placement efficiently while keeping communication clear throughout the process.
01
Submit the Referral
Provide basic information about the individual, placement need, preferred location, timeframe, financial resources or payer information, and your professional contact information.
02
Initial Referral Review
Our placement team reviews the initial referral to understand the request, identify missing information, and determine appropriate next steps.
03
Coordinator Follow-Up
A placement coordinator may contact the referral source, authorized representative, or appropriate contact to clarify the placement need and gather additional information.
04
Secure Intake & Documentation
When appropriate, qualified referrals may proceed to a separate secure intake process. Relevant placement documents may be requested through an approved secure method.
05
Provider Matching & Review
SPRG CareMatch™ identifies potential residential providers based on the individual’s needs, preferred location, financial resources, provider requirements, and current availability. Potential providers make their own review and admission decisions.
06
Placement Coordination & Follow-Up
When an appropriate provider is identified and accepts the individual, SPRG assists with communication, placement coordination, transition planning where applicable, and follow-up.
Clear Communication Throughout the Referral Process
Referral sources can receive appropriate updates regarding the status of the placement request, subject to authorization, privacy requirements, and the information that may appropriately be shared.
Ready to submit a referral?
Available 7 Days a Week
7:00 AM–7:00 PM Eastern Time
Submitting a referral does not guarantee placement, housing availability, provider acceptance, admission, or a specific placement timeframe. Final admission decisions are made by individual providers.
Information Needed for an Initial Referral
To help our placement team review a referral efficiently, please provide basic information about the individual, placement request, financial resources, and referral source. Detailed medical records and other highly sensitive information should not be submitted through an unsecured initial referral form.
Individual Information
- Name or initials
- Age
- Current city and state
- Current living or care setting
- Preferred placement area
Placement Request
- Type of housing needed
- Preferred city or surrounding areas
- Desired move-in timeframe
- Private or shared room preference
- Geographic flexibility
General Support Needs
- General mobility level
- General level of assistance needed
- Relevant placement considerations
- Whether specialized residential support may be needed
Detailed clinical information can be collected later through an appropriate secure intake process when necessary.
Financial Information
- Monthly income range
- Income source
- Maximum housing budget
- Whether funds are currently accessible
- Family contribution, if applicable
- Identified third-party payer, if applicable
Decision-Making & Guardian Information
- Whether the individual can make placement decisions
- Whether there is a legal guardian
- Authorized representative information when applicable
- Appropriate family or responsible-party contact
Professional Referral Information
- Referring professional’s name
- Organization
- Role or title
- Telephone number
- Professional email address
- Preferred contact method
- Reason for referral
- Desired follow-up contact
Please Protect Sensitive Information
For the initial referral, please do not submit Social Security numbers, banking information, payment-card information, complete medical records, detailed medication records, or other highly sensitive information through an unsecured public form or standard social-media message.
If additional clinical or placement documentation is required, the SPRG CareMatch™ team will provide instructions for submitting appropriate information through an approved secure process.
Ready to begin?
Information requirements may vary depending on the individual’s circumstances, requested placement type, provider requirements, and current availability. Submission of referral information does not guarantee placement or admission.
Hospital & Discharge Coordination
When an individual is preparing to leave a hospital, rehabilitation facility, or other care setting and cannot safely return to their previous living arrangement, finding an appropriate residential option can be challenging. SPRG CareMatch™ works with discharge professionals and authorized representatives to help identify potential placement options and coordinate appropriate next steps.
Supporting Discharge Professionals
A More Organized Placement Pathway
SPRG CareMatch™ can work with hospitals, discharge planners, social workers, case managers, rehabilitation teams, and other authorized professionals seeking potential residential options for individuals who need continued housing or supportive care.
1. Professional Referral Received
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2. Initial Eligibility Review
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3. Coordinator Follow-Up
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4. Secure Intake When Appropriate
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5. Potential Provider Matching
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6. Provider Review
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7. Placement Coordination
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8. Follow-Up
- Receive and organize placement referrals
- Review basic placement and financial eligibility information
- Identify preferred placement location and timeframe
- Coordinate communication with authorized contacts
- Identify potential residential providers
- Track referral and placement status
- Assist with tour and provider-review coordination when applicable
- Support placement communication and follow-up
Need Assistance With a Placement Referral?
If you are assisting an individual who may need group-home, assisted-living, independent-living, memory-care, behavioral-health, disability, TBI, autism/IDD, veteran, or other specialized residential placement, submit an initial professional referral to SPRG CareMatch™.
Available 7 Days a Week
7:00 AM–7:00 PM Eastern Time
Please do not submit detailed medical records or other highly sensitive information through an unsecured public form or standard email. When additional documentation is required, authorized contacts will receive instructions for the appropriate approved secure submission process.
SPRG CareMatch™ assists with placement coordination and identifying potential residential options. Placement availability, provider acceptance, admission, and timing are not guaranteed. Final admission decisions are made by individual providers.
Submit a Professional Referral
Have a client, patient, or individual who may need residential placement? Submit an initial referral to SPRG CareMatch™ and our placement team will review the request to determine appropriate next steps.
Our professional referral pathway is designed for hospitals, discharge planners, social workers, case managers, rehabilitation centers, physicians, attorneys, guardians, human-service agencies, and other authorized referral sources.
Start a Placement Referral
Provide basic information about the individual’s placement needs, preferred location, desired timeframe, available financial resources or payer, and your professional contact information.
Need assistance before submitting?
Available 7 Days a Week
7:00 AM–7:00 PM Eastern Time
What Happens Next?
1
Referral Review
“Our team reviews the initial information and identifies any additional information that may be needed.”
2
Coordinator Contact
“A placement coordinator may contact the referral source or appropriate authorized contact regarding the request.”
3
Placement Process
“Qualified referrals may proceed to secure intake, potential provider matching, provider review, and placement coordination.”
Please Protect Sensitive Information
Do not submit Social Security numbers, banking information, payment-card information, complete medical records, detailed medication records, or other highly sensitive information through an unsecured public referral form.
When additional documentation is required, SPRG CareMatch™ will provide instructions for the appropriate approved secure submission process.
Submitting a referral does not guarantee housing availability, placement, provider acceptance, admission, pricing, or a specific placement timeframe. Final admission decisions are made by individual providers.
Privacy & Secure Information Handling
Protecting personal and sensitive information is an important part of the SPRG CareMatch™ referral process. The initial professional referral should contain only the basic information needed for our team to review the placement request and determine appropriate next steps.
Initial Referral Information
The initial referral may include basic contact, placement, location, timeframe, financial eligibility, and general support information needed to begin reviewing the request.
- Basic individual information
- Current and preferred location
- Housing type requested
- Desired placement timeframe
- General support needs
- Basic financial eligibility information
- Guardian or decision-making status
- Referral-source contact information
Sensitive Information
Highly sensitive information should not be submitted through an unsecured public referral form, standard email, or social-media message.
- Social Security numbers
- Banking information
- Payment-card information
- Complete medical records
- Detailed medication records
- Copies of identification
- Detailed clinical or behavioral-health documentation
Secure Documentation
If additional clinical, financial, guardianship, or placement documentation is required, authorized contacts will receive instructions for submitting appropriate information through an approved secure process.
Documentation requirements may vary depending on the individual’s circumstances, provider requirements, and type of placement being considered.
Before Sending Documents
Please wait for instructions from the SPRG CareMatch™ placement team before sending sensitive documents. Do not send detailed medical records or highly sensitive personal information through a general website form, social-media message, or other unsecured communication channel.
Information Sharing
Information should only be shared with appropriate parties as needed for the placement process and subject to applicable authorization, privacy requirements, and company procedures.
Need to start a referral?
Call 248-694-9213
Fax 866-496-9908
Submitting information does not guarantee placement, provider acceptance, admission, availability, or a specific placement timeframe.
Professional Referral FAQs
Find answers to common questions about submitting a professional placement referral through SPRG CareMatch™.
Ready to Submit a Placement Referral?
Start an initial professional referral and our placement team will review the request and determine appropriate next steps.
Fax 866-496-9908
Available 7 Days a Week
7:00 AM–7:00 PM Eastern Time
Let’s Start the Placement Process
If you are assisting an individual who needs residential or supportive-care placement, SPRG CareMatch™ is ready to review the referral and help identify potential next steps.
Our team works with professional referral sources seeking potential group-home, assisted-living, independent-living, memory-care, behavioral-health, disability, veteran, TBI, autism/IDD, and other specialized residential placement options.
Available 7 Days a Week
7:00 AM–7:00 PM Eastern Time
Please do not send detailed medical records, Social Security numbers, banking information, payment-card information, or other highly sensitive information through an unsecured public form or standard email. Instructions for appropriate secure document submission will be provided when needed.
Submitting a referral does not guarantee placement, housing availability, provider acceptance, admission, pricing, or a specific placement timeframe. Final admission decisions are made by individual providers.